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Guides · 15 min guide

Forgot your iPhone passcode? Reset it

You can reset a locked iPhone right on the phone, no computer needed. It erases the iPhone, so you’ll restore from a backup after.

15 min · iPhone

Before you start

  1. Enter the wrong passcode until the lock screen changes. You’ll see iPhone Unavailable or Security Lockout.
  2. Tap Forgot Passcode?. It’s at the bottom of the screen. On iOS 15.2 to 16 it says Erase iPhone.
  3. Changed it recently? Tap Enter Previous Passcode. Only shows within 72 hours of a passcode change. Enter your old passcode and set a new one. You’re done, nothing is erased.
  4. Tap Start iPhone Reset. Confirm on the Security Lockout screen.
  5. Enter your Apple Account password. This signs you out of your Apple Account on this iPhone.
  6. Erase the iPhone. This deletes all your data and settings.
  7. Set it up again. Restore from your iCloud backup if you have one, then set a new passcode.

If it doesn’t work

I don’t see Forgot Passcode? or Erase iPhone

You need iOS 15.2 or later, Find My on, and Wi‑Fi or cell service. If not, use the Reset an iPhone with a computer guide.

I don’t know my Apple Account password

Reset it at iforgot.apple.com from another device first.

Based on the official steps: Apple: Reset your device without a computer

Need it fixed?

Most screen, battery and charging port repairs are done while you wait, with a warranty.

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