Mail- In Repair Service
Are you exhausted with the high costs of cell phone, tablet or laptop ? What about the ridiculous pricing at your local shop for a simple diagnostic? If so, you’ve found a friend and a trusted repair service here with us ! We won’t overcharge you, or bribe you into a service or contract, we’d rather let our quality work and trusted reputation speak on our behalf. With over 10 years of experience, knowledge and trust, we have just what it take to resuscitate your device so you can return to doing what you love. Our engineers and repair techs will treat your device with the utmost care and passion. Through out the process, we will continually updated you until your device returns home with you.
How It Works
1. Submit a service request on our website. Print and fill out the Mail In Repair Form.
2. Mail us your cell phone or tablets/iPads, computer along with contact information, return mailing address and a description of the problems you are experiencing. If you don’t have your original device box, don’t panic. Use a plain cardboard box with bubble wrap or peanuts as padding.
3. We will run a full battery of diagnostics that match your indicated problems and you will typically receive the device repair diagnosis and a complete written repair estimate via email within 24 hours
4. Approved repairs are typically completed within 3 to 5 working days and your “good-as-new” device is promptly shipped back to you. You enjoy an updated and fully functioning repaired device for less than the price of a new. Once the repair is approved and you device is repaired we will be require payment through email transfer.
Frequently Asked Questions
Yes. We can almost always save you enough money for it to be worth your while. Shipping costs a lot less than you probably think, even for desktops.
For desktop systems, send the tower, no accessories, cords, or screens. For notebooks and laptops, please send the computer and the AC adapter. We do not accept incomplete systems or individual system boards.
For most orders, 3-5 business days. In some cases, 2 weeks may be necessary for high-end notebooks and component level repairs. Whatever the turnaround time may be, we will keep you posted and answer all of your questions during the process.
Yes!
Sometimes. We assess each case individually. If a motherboard has more than two faulty components, our policy is to automatically replace it rather than make repairs.
We can probably repair your computer for a lot less than a comparable one costs new. Without the expense and time to transfer all your software and data over to a new machine. Moreover, you are doing your part for society and the environment by keeping your computer system out of a landfill.
Our small, dedicated team of specialists, college-educated with up-to-date training and product knowledge. Or staff collectively has decades of experience in hardware, software, networking, and all major operating systems.
Yes, we fix all kinds of cell phones, tablets and iPads.
We can perform data recoveries from some game consoles and DVR devices.
Yes!
Absolutely! All of our procedures (even data recovery!) are conducted in a non-intrusive manner. Hundreds of references are available upon request to help verify this fact. As far as shipping goes, just make sure to use a carrier you trust. A tracking number and package insurance are recommended.
Sometimes. If your issue is obvious and we have all of the model information we need, we can give you an estimate over the phone, though it is only an estimate. On many occasions, we won’t know the cause of your issue until we diagnose the problem here. We can only be sure of the problem once we test it. What your relative who works at a computer company might think isn’t really relevant to what we benchmark.
We are efficient, fair, and great at what we do. No catch. Usually the big stores and local shops outsource their repairs to companies like ours. By dealing directly with us, you cut out the middleman costs.